To accelerate learning for all children and adults of all ability levels and ethnic and social backgrounds worldwide.
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Renaissance ranks #24 on Fast Company’s 100 Best Places to Work for Innovators List, honoring our commitment to creating impactful solutions to empower educators.
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We’re here to support you. Choose a product and talk with our interactive agent to discover product-use articles, parent resources, updates on new releases and more!
We’re here when you need us
We have several different ways for you to get support for your Renaissance products. Our Knowledge Base contains helpful articles and how-to’s for product functionality and configuration. An advanced article search engine will retrieve an article and highlight the section of the article that applies most to your question. We also offer live support via Chat or Phone during regular business hours, or you can email us anytime.
We have an advanced Knowledge Base where the more basic support questions can be answered by using our advanced search engine (bottom right corner). We recommend asking your question here first as it is the quickest way to get answers to common questions about product functionality.
Use our support form to ask questions and get assistance. You will be able to select the product or service for which you need help.
To chat with a support team member please log in to your Renaissance application and access the chat feature. The chat is inserted into our products in different locations depending on the product.
If you are unsure of how to access the chat via your application, contact us and one of our Support Agents will assist you.
For product specific support, please listen to the prompts in our Interactive Voice Response system to select the product or service for which you need assistance.
